Progressive Onboarding Archives - Pointzi - Guides, Onboarding & Growth for Web & Mobile Apps

Oct 11

Onboarding guru Hullick on JTBD

If you are a Product Manager, Designer, you have probably heard of onboarding guru Samual Hullick. Even Customer Success people are aware of his tear-downs of early experiences in mobile and web apps. We’ve even emulated his approach with a few posts on this blog. 🙂 In his latest “Value Paths” podcast, he laments a 


Jul 14
iceberg

Onboarding: the tip of the engagement iceberg

We all love to talk about “sprints”. Mature Product teams know that user engagement is a marathon. Startups and under-resourced Product teams think in sprints. They often only consider the “immediate” that neglects the true lifecycle of their (soon to be successful) App. “We just need a home page guide” “We only want a Carousel