Call it: Customer Success, Customer Care, Customer Support, Tech Support, HelpDesk – these teams and people are the first line of feedback from customer and
We have exciting news! As the graphic shows, Pointzi is now renaming to Contextual. In hindsight it seemed obvious – our Mission is to be
User churn rates can be daunting to see, especially if you’re part of a startup company, or even if you’re a seasoned product manager. You
Happy 2022! Lets hope we get a chance to hug people again this year 🙏. For our first 2022 post – let’s celebrate YOU –
How many apps do you keep on using after the trial period? Worry not, you are not the only one who does so. Trialler abandonment
