guides Archives - Pointzi - Guides, Onboarding & Growth for Web & Mobile Apps

Onboarding: the tip of the engagement iceberg

We all love to talk about “sprints”. Mature Product teams know that user engagement is a marathon. Startups and under-resourced Product teams think in sprints. They often only consider the “immediate” that neglects the true lifecycle of their (soon to be successful) App. “We just need a home page guide” “We only want a Carousel →

Announcing the New Pointzi Web Creator

In the upcoming weeks we are releasing an update to our Chrome Extension for web apps. This is a great addition and actually shoots past the current mobile guide creation interface which will adopt some of the elements here. Specifically: New design for a user friendly experience & navigation New targeting tool for tip placement →

New: Guides, FAQs, Digital Adoption

We had big releases this month expanding guidance on Web and Mobile Apps. Backed by our existing targeting engine and analytics we help you get the right guides to your users at the right-time. Digital Adoption Platform Pointzi has mostly been used by Product Teams to help onboard new customers and understand the Web and →

New Feature: Individual User Sessions and clicks

For some time, Pointzi has had the ability to track pages visited and (on some plans) clicks. We’ve also allowed Product Teams to see a user’s targeting with Tips, Tours, Tooltips and Popups. We’ve taken this one step further and allow you to see a users sessions and what they click on within a specific →

Privacy Features in a compliance world

A key part of a user’s journey that Pointzi helps out with are Feature Discovery and Feature Adoption. Typically this is (a) announcing new features, (b) explaining complex features, (c) targeting unused features to the audience who havn’t engaged. The goals are to: measure the uptake before, announce or guide the users, measure the uptick →