guides Archives - Pointzi - User Onboarding for Web & Mobile Apps

Jul 28

New: Guides, FAQs, Digital Adoption

We had big releases this month expanding guidance on Web and Mobile Apps. Backed by our existing targeting engine and analytics we help you get the right guides to your users at the right-time. Digital Adoption Platform Pointzi has mostly been used by Product Teams to help onboard new customers and understand the Web and


Jun 17

New Feature: Individual User Sessions and clicks

For some time, Pointzi has had the ability to track pages visited and (on some plans) clicks. We’ve also allowed Product Teams to see a user’s targeting with Tips, Tours, Tooltips and Popups. We’ve taken this one step further and allow you to see a users sessions and what they click on within a specific


Feb 10

Privacy Features in a compliance world

A key part of a user’s journey that Pointzi helps out with are Feature Discovery and Feature Adoption. Typically this is (a) announcing new features, (b) explaining complex features, (c) targeting unused features to the audience who havn’t engaged. The goals are to: measure the uptake before, announce or guide the users, measure the uptick