Feature Onboarding Archives - Pointzi - User Onboarding for Web & Mobile Apps

Jun 22

Feature (Re)Discovery – Google Meet example

Amidst so much suffering, angst and business collapse caused by COVID-19 there has been some companies that have grown incredibly. Back in early March, I commented on Zoom’s breakout success. Looking back now in June, Zoom has leapt from upstart B2B App to massive consumer awareness. Behemoths like Google and Microsoft needed to respond –


Mar 24

Carousels for Feature Discovery 💪

The Commonwealth Bank of Australia is* the 71st most powerful company and 43rd largest bank in the world. Their mobile app has won many design prizes and they have huge resources to pour into it. This post looks at some excellent Feature Discovery, Feature Onboarding they use in parts of the App. If you’ve read


Jul 13

Google continuous onboarding in 2019

In earlier posts we’ve looked at what Google has done to introduce new features and deepen engagement – we call this continuous onboarding. This post is an update that shows the following key characteristics: Google consistently use tips, popups and feature tours. Tips are ALWAYS simple. Tips are ALWAYS contextual Popups and Tips seem to


May 9
LinkedIn-Feature-Announce-and-Result-combined

How LinkedIn launches a feature

I wouldn’t be alone grumbling about LinkedIn on a daily basis, but its worth mentioning what an elegent, simple job they’ve done rolling out a new feature: “Reactions” It would be easy to underestimate the genius of this Feature Announcement. The 2 screenshots above tell the story of “my first try”. Screenshot 1: Contextual Tip


Oct 12

How Google Home educates on a new user interface

Our house is one of those connected places and we chose Google Home as the backbone. Around the house are lightbulbs that turn-on and off with voice commands. We also have several audio and video Chromecasts that do things like play the current episode of “the innocents” on voice command. All this is done via