Continuous Onboarding Archives - Pointzi - Guides, Onboarding & Growth for Web & Mobile Apps

Oct 11

Onboarding guru Hullick on JTBD
David Jones Posted In: Continuous Onboarding, JTBD, Product Manager, Progressive Onboarding

If you are a Product Manager, Designer, you have probably heard of onboarding guru Samual Hullick. Even Customer Success people are aware of his tear-downs of early experiences in mobile and web apps. We’ve even emulated his approach with a few posts on this blog. 🙂 In his latest “Value Paths” podcast, he laments a  →

Jul 12

Announcing the New Pointzi Web Creator
David Jones Posted In: Continuous Onboarding, digital adoption platforms, guides, Launcher, Modals, New Feature Announcement, Onboarding, Tips, UX

In the upcoming weeks we are releasing an update to our Chrome Extension for web apps. This is a great addition and actually shoots past the current mobile guide creation interface which will adopt some of the elements here. Specifically: New design for a user friendly experience & navigation New targeting tool for tip placement →

Nov 7

What is Continuous Onboarding?
David Jones Posted In: activation, Continuous Onboarding, Onboarding

Onboarding is usually considered to be the first 5 minutes of the user’s experience in the App. But successful Apps always have FEATURE #2. This needs onboarding too! Scott Middleton challenged this perspective in our recent Onboarding Best Practices webinar. Scott has his own “Aha” moment about why onboarding is really “Continuous Onboarding”. https://vimeo.com/371063593We can simply break →

    Want to get blog updates?