Analytics Archives - Pointzi - User Onboarding for Web & Mobile Apps

Aug 4

Atlassian commits on guides

It won’t surprise you that Atlassian is data-driven and the data from their guides is tracked along with other app usage analytics. A few years back we started to see Atlassian introduce a few tips; the craft and sophistication has increased over time – here is a fresh example. Recently Confluence got a make-over and


Jun 17

New Feature: Individual User Sessions and clicks

For some time, Pointzi has had the ability to track pages visited and (on some plans) clicks. We’ve also allowed Product Teams to see a user’s targeting with Tips, Tours, Tooltips and Popups. We’ve taken this one step further and allow you to see a users sessions and what they click on within a specific


Sep 2
credits: https://www.garlicandzest.com

Part 2: Segments are nice but each user journey is unique

In the Part 1, we covered the importance of establishing goals around your engagement experiments and flows.  We could call this Part 2: “Segments are nice, Segments are dumb”.  Segmentation will eventually be “individualization” – we cover the steps needed to get there. Thinking in “Goals” are an important step. Since Pointzi’s inception, we provide


Jan 23

When your analytics doesn’t track click events

If you’ve been tasked with user activation, user retention or getting new users to complete a core action in your App, one of the frustrating things is discovering you: don’t have an event recorded because you analytics needs you to explicitly add some code to track it 🙁 can’t connect that event with a specific