activation Archives - Page 2 of 3 - Pointzi - Guides, Onboarding & Growth for Web & Mobile Apps

Nov 5

JTBD: “If you are not activating, you are churning”.

In this recent Webinar with Scott Middleton, we discussed the scope of “onboarding”: where it starts, where it ends and how it relates to “Activation” and the “Aha” moment. This video snippet here shows the Pirate Metrics and where “onboarding” fits. The primary message here is that each user who downloads your Mobile App or

Sep 26
The Pointzi Engagement Layer

Top 10 reasons to NOT code your flows

You probably don’t miss Letterman much but in the spirit of Dave, here is a not-too funny countdown on the build-versus-buy decision Product teams need to make about adding an engagement layer (specifically tips, tours, flows, hotspots etc) to your App. As a recap, the Pointzi mission is decoupling “App design” from “App Engagement experiments“.

Sep 2

Part 2: Segments are nice but each user journey is unique

In the Part 1, we covered the importance of establishing goals around your engagement experiments and flows.  We could call this Part 2: “Segments are nice, Segments are dumb”.  Segmentation will eventually be “individualization” – we cover the steps needed to get there. Thinking in “Goals” are an important step. Since Pointzi’s inception, we provide

Aug 13

Goals, Segments, User Activation – Part 1

This multipart series covers best practice for activating user’s on their journey. “Activation” has a specific meaning, the way it was defined in McClure’s Pirate Metrics – if you are not familiar with this, take a scan of this post. In this post, we cover goals you want YOUR user’s to achieve. The next post

Oct 16

Compare: User onboarding in 2 Meditation apps

I was listening to a podcast recently with the founder of Headspace a popular meditation App. I’d not used the App but many people I know have – what amazed me on the podcast was that it was mentioned their revenues exceed $100M – it appears that the sector is big business! I downloaded a