Lets take a small example from the password manager “Lastpass”.
We all know the situation – you head into an App that you use because you have a job to be done (JTBD). For a fleeting moment you see your page and know what you need to do next.
Wrong.
Instead, the App’s product manager has decided to tell you about something completely different, the example modal below takes over the full screen.
If you are like me, you definitely want to know about “Welcome to Families!” but not-right-now-I’ve-got-a-Job-ToBe-Done!
Of course, most users will click dismiss and may never be able to find the way to start the guide again later.