The Commonwealth Bank of Australia is* the 71st most powerful company and 43rd largest bank in the world.
Their mobile app has won many design prizes and they have huge resources to pour into it. This post looks at some excellent Feature Discovery, Feature Onboarding they use in parts of the App.
If you’ve read other posts, you know we are skeptical of having a carousel at the start of the App. Simply put it is a barrier to the user’s Job-to-be-done.
However, we’ve always thought its an excellent way to explain concepts and key points about a subset of the Apps features. Commbank does a great job here.