The Progressive Onboarding Blog

Jul 21

Slack’s contextual tips for Huddles

Slack has either boosted productivity or destroyed it in the workplace 😉 – it’s hard to tell!  It does however get everyone talking about a topic and we covered previously about how Feature Announcements are done at Slack. So it’s no surprise that Slack used contextual tips to announce “Huddles” (Discord-style voice conversations). Contextual Tip


Jul 14
iceberg

Onboarding: the tip of the engagement iceberg

We all love to talk about “sprints”. Mature Product teams know that user engagement is a marathon. Startups and under-resourced Product teams think in sprints. They often only consider the “immediate” that neglects the true lifecycle of their (soon to be successful) App. “We just need a home page guide” “We only want a Carousel


Jul 12

Announcing the New Pointzi Web Creator

In the upcoming weeks we are releasing an update to our Chrome Extension for web apps. This is a great addition and actually shoots past the current mobile guide creation interface which will adopt some of the elements here. Specifically: New design for a user friendly experience & navigation New targeting tool for tip placement


Jun 28

6 onboarding UX emotions

In an earlier post we covered how Eventbrite tracked anger vs delight. Today I cover 6 onboarding UX emotions your users may experience when trialling your App. Your user’s journey is a mix of “will this work for me?”, “how does this work”, “that didn’t work”, “aha-yes!”. For a new user it’s a roller-coaster of


Apr 26

Getting Product Market Fit – a panel

Why do left-handed squash players who drive yellow Camrys on a Saturday morning matter?? If you work in Product you know the term Product Market Fit or PMF or PMFIT. This milestone is a momentous point in a product’s journey and a defining cusp in potential great success and failure – but it’s hard to