The Progressive Onboarding Blog

Jul 28

New: Guides, FAQs, Digital Adoption

We had big releases this month expanding guidance on Web and Mobile Apps. Backed by our existing targeting engine and analytics we help you get the right guides to your users at the right-time. Digital Adoption Platform Pointzi has mostly been used by Product Teams to help onboard new customers and understand the Web and


Jun 22

Feature (Re)Discovery – Google Meet example

Amidst so much suffering, angst and business collapse caused by COVID-19 there has been some companies that have grown incredibly. Back in early March, I commented on Zoom’s breakout success. Looking back now in June, Zoom has leapt from upstart B2B App to massive consumer awareness. Behemoths like Google and Microsoft needed to respond –


Jun 17

New Feature: Individual User Sessions and clicks

For some time, Pointzi has had the ability to track pages visited and (on some plans) clicks. We’ve also allowed Product Teams to see a user’s targeting with Tips, Tours, Tooltips and Popups. We’ve taken this one step further and allow you to see a users sessions and what they click on within a specific


May 18

How OKRs work (and don’t work) for Product Teams

In a recent discussion with Patrick Collins from Zip Money, he revealed they replaced roadmapping with OKRs. At Pointzi we’ve had several false starts with OKRs – so this deep-dive video is with OKR expert Sten Pittet of Tability. Sten asserts that one of the main things people get wrong is making objectives to quantitative


Apr 21

Scaling Product Teams

This video interview (below) is a section of a longer fireside with Patrick Collins, CPO of public company Zip (ASX:Z1P). There is 25 people in Product and 150 people in Engineering, so we dig into the way Zip is structuring given their explosive growth revolutionising how we think about payments. Zip organizes teams in triads