Feature Onboarding

Dec 4

How a huge email app uses Coachmarks, Tips & Cards

Inbox is slowly replacing Gmail and it takes a little getting used to because it introduces a few new concepts that are powerful but not familiar. This is a classic case of being able to guide people to understand a concept and deepen their engagement. If they can understand a feature, they will get more


Sep 8

The Design of Everyday Onboarding

I never know where to post these days and FOMO tells me I should be doing more on Medium, so over there is a post called The Design of Everyday Onboarding In the post I discuss a “down the rabbit hole” experience from this morning where I had nested tips from LinkedIn and Google within


Sep 6

Product Managers beware App Feature Complexity

When it comes to adding features to your App, Mobile App Product Managers would be millionaires if they got paid each time as opinionated colleague or even the developers said: “how hard would it be…” and “can’t you just…” I was reading a post fromĀ KrisĀ Gale, VP Engineering at Yammer, on the First Round Capital blog